General & Getting Started

Welcome to Stafty. This guide will help you understand what Stafty is, how to access your account, and how to start using the main features of the platform.

Stafty is a secure recruitment and workforce platform where candidates, employers and agencies can manage profiles, jobs, applications, documents, compliance, communication, timesheets and related records in one place.

If your account has been moved from an existing system, you may need to reset your password before logging in for the first time.

Stafty is a recruitment and workforce platform designed to make recruitment, compliance and communication easier for candidates, employers and recruitment partners.

Depending on your account type, you may be able to:

  • Create or update your profile
  • Search and apply for jobs through the Stafty job portal
  • Upload, manage and download your own documents securely
  • Track compliance requirements and document expiry dates
  • Receive job alerts, compliance reminders and platform notifications
  • Use AI-assisted CV support where available
  • Manage timesheets and invoices where applicable
  • Communicate with employers, agencies or support teams

Stafty is built to help users keep important recruitment and work-related information in one secure place.

Stafty works on all modern browsers (Chrome, Firefox, Safari, Edge) and both desktop and mobile devices. For the best experience, keep your browser updated.

You can reach us via the Help Centre, email support@stafty.com, or use the in-app support option. We aim to respond within one working day.

If your account has been created or migrated to Stafty, please use the email address linked to your existing account.

To log in:

  1. Go to https://www.stafty.com
  2. Click Login
  3. Enter your registered email address
  4. If you do not know your password, click Forgot Password or Reset Password
  5. Follow the link sent to your email
  6. Create a new password
  7. Log in and check your profile details

If you do not receive the password reset email, please check your junk or spam folder first.


You can reset your password from the login page.

Steps:

  1. Click Login
  2. Select Forgot Password or Reset Password
  3. Enter the email address registered with your account
  4. Open the password reset email
  5. Follow the instructions to create a new password

For security reasons, password reset links may expire after a short time. If the link has expired, please request a new one.


After your first login, we recommend checking your account carefully.

Please review:

  • Your name
  • Email address
  • Phone number
  • Address
  • Work preferences
  • Experience and qualifications
  • Uploaded documents
  • Compliance status
  • Notification preferences
  • Timesheet or invoice records where applicable

Keeping your details up to date helps agencies and employers contact you and process applications, documents and compliance checks more efficiently.


The Stafty job portal allows you to search and apply for suitable roles.

You can use the job portal to:

  • Browse available jobs
  • Search by job title, sector or location
  • View job details
  • Apply for suitable roles
  • Track your applications where available
  • Receive job alerts and updates

Make sure your profile is up to date before applying, as employers and recruitment partners may use your profile information to review your suitability.


Stafty allows you to upload and manage your documents securely.

You may be asked to upload documents such as:

  • ID documents
  • Right to work documents
  • CV
  • Certificates
  • Training records
  • Professional registrations
  • DBS or background check documents where required
  • Proof of address where applicable
  • Other compliance documents requested by an agency or employer

You can also download and securely save your own documents where this feature is available.

Please only upload clear, valid and up-to-date documents. If a document is expired, unclear or incorrect, it may need to be replaced.


Where available, Stafty allows you to download and save your own documents securely from your account.

This can help you keep copies of important records such as your CV, certificates, right to work documents or other uploaded documents.

You should always store downloaded documents safely and avoid sharing them with anyone you do not trust.


After joining Stafty, you may receive notifications by email, SMS or through the platform.

These may include:

  • Password reset emails
  • Job alerts
  • Application updates
  • Compliance reminders
  • Document expiry reminders
  • Timesheet reminders
  • Invoice updates where applicable
  • Platform service messages

Please keep your email address and mobile number up to date so you do not miss important updates.


You can contact Stafty support if you need help with logging in, resetting your password, using your account, uploading documents or understanding the platform.

Support email: support@stafty.com

You may also be able to use the in-app support option where available.

When contacting support, please include:

  • Your full name
  • Registered email address
  • A short description of the issue
  • Screenshots if helpful
  • The page or feature you are using

We aim to respond as soon as possible during normal working hours.